FAQ – Frequently asked questions

How does it work?

It is entirely up to you when you have a Chatter & Natter table. Designating a table for as little as one hour per week to all day every day is fine You know you’re customers better than anyone.
 
When you have decided, all you do is pop the sign on a table of your choice on that day/s and time/s. This will let customers know it is a Chatter & Natter table.

We believe that sometimes you have to just let things be, and it can take time for people to get their head around something new. All we ask is that you consistently designate a table when you say you will and let staff know what its all about. 

How does The Chatty Café Scheme make money?

In a nutshell, it doesn’t. The contents of the pack, plus postage and the costs of admin, maintaining the website, etc are only just covered by the annual fee. We ask for the nominal fee to keep the scheme sustainable. 

I don’t understand something or have a question?

No problem! Just contact us and we’ll be more than happy to provide some personal help.

I type in my area but nothing comes up, even though I know there are local cafes involved?

When you search for a location, google will search for venues from the centre of that area. For example, if you type in Manchester then click search, it will search within 5km of the centre of Manchester. You would need to increase the radius to find places outside of the inner city centre, or be more specific with where you are searching.

I’m searching for cafes in my area but nothing comes up?

Although there are now lots of Chatter & Natter tables, there are still lots of parts of the UK with no cafes involved. If you think a local café might be interested then either pass the name and location of the café to us via the contact page of the website or go and tell them to visit the website.

What do I get for my annual membership?

You will receive a very lovingly put together pack which contains 2 table talkers, 2 A4 posters, leaflets and door/window stickers. 
 
You will also see your venue listed on this website and our social media. 
 
Having your venue on the website means that more customers will find out about you and it shows you care about the community. You will also receive four email newletters per year and instantly become part of a national scheme to reduce loneliness and get people talking!

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Covid-19 Update

During the current situation, we ask all our venues and customers to stay up to date with the latest Public Health guidelines with regards to social distancing and contamination risk.

 

We also want to continue to support both venues and customers during this time and therefore would love you to join our forum. This is where people can talk about what they are going through and offer and receive online support.

 

Venues can also post details of when they are open, and any community help that they are offering